SureStay Hotel by Best Western Ellensburg
Qué dicen los huéspedes
Location, staff, breakfast. Isiah was amazing in the breakfast room. He made our waffles & brought them to our table. He kept everything replenished & made sure the room was clean & tidy. Our room was spotless & the bed was comfortable. Checking was efficient & the staff member was friendly. There was lots of room in the parking lot for our truck & cargo trailer.
Bev
agosto de 2024
Everything just as advertised - right price, good location, decent breakfast, easy parking, quiet in halls. Appreciated the assorted pillows of various firmness. Very easy on-line registration process and check-in. Saw a family and a group of young women enjoying the pool and Jacuzzi just off the lobby - large windows for safety, too.
Kathleen
agosto de 2024
The staff here are amazing. Check in was easy and the person managing the breakfast area was on the ball, being super helpful. This was a last minute booking for us, though it ended up being one of our favorite places to stay. Really liked Ellensburg as a whole, and this hotel had numerous fast food options within a few steps. Pool was nice and clean, refreshing after a long day of driving and at the end of our vacation.
Shaun
julio de 2024
I had read some concerning reviews online, so I was pleasantly surprised to find this hotel to be clean and safe with friendly, helpful staff, a comfortable bed, and very quiet! Plus, good water pressure in the shower, which I always value. Housekeeping was great.
Utzj
julio de 2023
Hot tub was great. Pool was a bit cold but nice to alternate between. Guest service was wonderful.
Marisa
abril de 2024
Room was nice, not enough outlets to charge phones and computers. Found a previous guest belongings but otherwise not bad, comfortable, great location, breakfast was great. Friendly staff and also pleased that there was veterans parking!
Samantha
abril de 2024
The pool was great. Check-in was a breeze, and the staff was nice and friendly. They even asked us what floor we preferred to be on. The room was clean. The ac was already on in our room, which was great with the heat outside. For a quick overnight, it was good for what we paid for it.
Shayla
junio de 2023
I was a bit concerned when checking in as the desk clerks appearance was not what one usually finds when checking in, but he was very nice and checking in was good. Room was clean and ready. Breakfast was good, coffee was hot and check out was very easy.
Ernest
junio de 2024
The staff were wonderful, very welcoming and cheerful. They gave us a very quiet room as requested. The room was large and very clean. We did not have the breakfast so don't know what it was like.
Cynthia
agosto de 2023
Very clean. Great staff. A big, comfortable room. Good shower. Good breakfast with an attendant who was friendly and helpful and stayed in the room. Lots of eating options in walking distance and easy on/off the freeway.
Pamela
agosto de 2024
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