SureStay Hotel by Best Western Ellensburg
What Guests Say
I had read some concerning reviews online, so I was pleasantly surprised to find this hotel to be clean and safe with friendly, helpful staff, a comfortable bed, and very quiet! Plus, good water pressure in the shower, which I always value. Housekeeping was great.
Utzj
July 2023
The pool was great. Check-in was a breeze, and the staff was nice and friendly. They even asked us what floor we preferred to be on. The room was clean. The ac was already on in our room, which was great with the heat outside. For a quick overnight, it was good for what we paid for it.
Shayla
June 2023
The staff were wonderful, very welcoming and cheerful. They gave us a very quiet room as requested. The room was large and very clean. We did not have the breakfast so don't know what it was like.
Cynthia
August 2023
Hotel is in a great location for what we needed, staff was very friendly and helpful
Dave
September 2023
Quite floor and as someone under 21 I was glad to have a place to book that was also safe feeling. The stage was very kind and I was able to call them when I forgot to put the do not disturb on my door before leaving and they were very kind to note that I didn’t need service.
Addison
October 2022
The front desk staff are professional,friendly and well trained. Check in was very smooth and I was given the specific room reserved even though I checked in late. The property is older but is well cared for and updated. The room was spotlessly cleaned and the tv and wifi sysytems are excellent. I really appreciate the extended pool hours and the spa area is outstanding with a jetted jjacuzzi and plenty of clean towels. The value here is outstanding and the location is perfect for exploring the mountains and Eastern Washington. If you have an electric car there is a large charging station here as well.
Bones
May 2022
Staff was friendly.
Ricardo
August 2022
The location & staff are great.
Rhonda
April 2023
We had a dog with us. I loved the flooring in the room. We used potty pads but if the dog missed the potty pad it would have been easy to clean up. The breakfast could have used some kind of protien eggs or meat. There was also a nice area to take your dog to the bathroom outside.
Jean
April 2023
Friendly & helpful staff. Super clean, quiet room, up to date fixtures. Well lit parking area. Staff's directions to motel were clear and easy to follow. Check-in was seamless. Fun breakfast! Good coffee.
Mark
May 2023
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